78db Responsible Gaming
78db believes that entertainment should always remain within control. Set your limits, stay aware, and keep gaming a source of enjoyment — not a burden.
Our Commitment
78db is committed to creating a safe and responsible online gaming environment. For us, gaming means entertainment — not a financial solution or a source of income. To ensure the protection of every player, we provide multiple tools and resources that help you keep your gaming experience fully in your own hands.
We believe that awareness and transparency are the core foundations of responsible gaming. Every step 78db takes places your well-being as the top priority. If you ever feel that gaming is having a negative impact on your daily life, our support team is available 24/7 to help.
Age is verified
78db is for ages 21 and above only. We strictly prohibit gaming by minors.
Warning
Gaming addiction is a real problem. If you notice the following signs, seek help immediately:
- Placing more bets to try to recover money you have lost
- Unable to stop gaming
- Spending more time on gaming than with family or at work
- Lying or hiding things about your gaming
- Playing with borrowed money or by spending your savings
Safety Tools
78db provides several effective tools to help you stay in control of your gaming. These can be used at any time from your account or activated through the support team.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. A waiting period applies when increasing a limit.
Session Time Limit
Set a time limit on how long you can play in one session. When the set time is reached, the system will automatically alert you and, if needed, end the session.
Time-Out
Need a short break? Take a temporary time-out for anywhere from 24 hours to 30 days. During this period your account will be inactive and no bets or deposits can be made.
Self-Exclusion
If you want a long-term break, choose self-exclusion. Options range from 3 months to permanent account closure. Once active, any attempt to open a new account will also be blocked.
Reality Check
Receive pop-up notifications at set intervals to remind you how long you have been playing and how much you have won or lost.
Live Support
Contact our 24/7 live chat or email ([email protected]) for any concerns related to gaming. Support is available in both Bengali and English.
Deposit & Withdrawal Limits
78db follows a transparent financial policy. The information below will help you with budget planning.
| Item | Amount / Details | Method |
|---|---|---|
| Minimum Deposit | ৳300 | bKash, Nagad, Rocket, Upay |
| Minimum Withdrawal | ৳800 | bKash, Nagad, Rocket, Upay |
| Withdrawal Processing Time | Within 1 hour | All methods |
| Self-Imposed Deposit Limit | Your chosen limit | Daily / Weekly / Monthly |
Smart Budget Tips
- Only play with money you can afford to lose
- Set a daily budget before you start playing
- Withdraw your winnings rather than betting them again
- Avoid playing when you are emotional or under stress
- Do not think of gaming as a source of income
Self-Exclusion: How It Works
Self-exclusion is a tool that keeps you completely away from your 78db account for a set period of time. Once active, you will not be able to log in, place bets, or receive any promotional communications.
Even after the self-exclusion period ends, your account does not become active automatically — you will need to contact the support team yourself and confirm that you are ready to start again.
For permanent self-exclusion, reopening the account is not possible. This decision is considered final.
To activate self-exclusion, come to live chat directly or email [email protected]. The support team is active 24/7.
- Self-exclusion takes effect immediately
- Duration: 3 months, 6 months, 1 year, or permanent
- No marketing emails are sent during the exclusion period
- Any attempt to open a new account is automatically blocked
- The balance in your account remains safe
- A manual request is required to reactivate the account after the period ends
- Permanent exclusion cannot be reversed
Protection of Minors
78db is for ages 21 and above only. We follow a strict policy against providing gaming services to minors. An age verification process is followed at the time of registration, and accounts may be verified at any time if there is reason for suspicion.
If there are children or teenagers in your household, be careful to ensure they cannot access your 78db account. Using parental control software on your device is recommended.
If you believe a minor is using your account, notify our support team immediately.
Parental Control Advice
- Use browser-based filter software
- Turn off auto-saved passwords on shared devices
- Do not share your account details with anyone
- Always log out after using your device
Recognising the Signs of Problem Gaming
Gaming addiction develops gradually and is often difficult to recognise on your own. Ask yourself the questions below — if three or more answers are "yes", please talk to us.
- Are you gaming to try to win back money you have lost?
- Are you having trouble stopping or limiting your gaming?
- Are you feeling restless or anxious about gaming?
- Are you lying to family or friends about your gaming?
- Is gaming affecting your work, family, or studies?
- Are you gaming with borrowed money or by spending your savings?
- Are you gaming to escape stress?
- Do you become restless or irritable when you are not gaming?
If you notice the signs above, come to 78db's live chat or email [email protected]. Our team will help you set up self-exclusion or a time-out.
Responsible Gaming FAQ
Let 78db be your trusted entertainment companion
Stay with us for a safe, transparent, and responsible gaming experience. We are always ready for any questions or assistance.